# Monitor operations

Manage your agentic channels and orders directly within the Merchant Center.

- **Monitor health**: Use the **Agentic Channel Manager** under **Settings > Agentic channels** to check sync status and feed health. The sync status transitions from **Syncing** to **Active** on success, or **Needs Attention** if errors are detected.
- **Manage orders**: Filter [Orders](/urn?urn=ctp%3Aapi%3Atype%3AOrder) by Store key to view transactions originating from AI channels.
- **Write-back orders**: Configure a [Subscription](/urn?urn=ctp%3Aapi%3Atype%3ASubscription) to route new orders to your existing ERP or OMS via webhook.
- **Manage catalog**: Use the Product Selection to toggle products on or off for the agentic channel. Use [Product Tailoring](/urn?urn=ctp%3Aapi%3Atype%3AProductTailoring) to adapt titles, descriptions, or images for a specific Store without modifying master product data.

## Checklist for monitoring

| What to monitor | How |
| :--- | :--- |
| Import job success or failure | Check Import API response codes and alert on `importContainerError`. |
| Order creation from agentic channels | Subscribe to `OrderCreated` messages and tag with the Store key for channel attribution. |
| API rate limits | Monitor commercetools API rate limit headers and responses. |
| PSP payment failures | Review failed and declined transactions in your payment service provider dashboard. |
| Universal AI Feed sync health | Use the **Agentic Channel Manager** under **Settings > Agentic Channels**. |
| Logging levels | Disable debug-level logging in production environments. |
| Error logs | Review logs before launch for any sensitive or personal information that should not be logged. |

## Catalog sync frequency

- **Full catalog sync**: up to once per day.
- **Price and availability updates**: up to every 15 minutes via the Universal AI Feed.

## Get support

For detailed per-platform configuration tables and pre-launch checklists, refer to the full technical documentation provided by the ES team.

## Related pages

- [Area overview page with navigation](/agentic-commerce.md)
- [Previous page: Configure Agentic Channels](/agentic-commerce/agenticlift/configure-agentic-channels.md)