# Cash count audit

Monitor end-of-day cash counts for a specific location and device using the InStore Center.

The cash count audit feature helps you identify discrepancies between expected and actual cash amounts. By analyzing transaction data and timestamps, you can determine when and where discrepancies occurred. For example, you can use this information to review video footage and investigate the cause of a discrepancy.

The cash count audit feature is different from the storefront **Cash Audit** function, which tracks each transaction in a cash drawer. Cash count audit organizes information by the intervals between each cash count. If you specify a date range with no counts, no results appear.

To restrict access to sensitive cash management information, assign a [store role](/instore/use-the-instore-center/store-roles.md) that limits visibility of expected amounts and discrepancies.

## Search for cash counts

To search for cash count information, do the following:

1. In the InStore Center main menu, click **Cash Count Audit**.
2. Select or enter the following:
   - **Location**: the location to audit.
   - **Cash drawer**: the device to audit.
   - **Start Date and End Date** (optional): a date range. To audit a specific date, set both fields to that date.
3. Click **Search**. If results are found, the InStore Center displays the **Cash Counts** panel.

## Review cash count information

On the **Cash Counts** panel, you can view a list of cash counts for the selected date range and review the following information:

- **Reason**: the event that triggered the count, such as **Opening count** or **Initialize**.
- **Count**: the amount recorded when the location opened or the drawer was initialized.
- **Expected**: the amount that should be in the register or safe, based on recorded cash in and cash out transactions.
- **Discrepancy**: the difference between the expected value and the actual count.
- **Date**: the date and time when the count was recorded.
- **Comment**: an optional note entered by the cashier or manager when the count was recorded. This is displayed in the original language. If a comment was not entered or if this is a Bank Deposit, this field is omitted.

## View historical counts

To view historical counts, click the **View** icon in the **Actions** menu next to the cash count you want to view in detail.

Cash Count History includes reason codes, comments, date and time stamps, and codes identifying each participating cashier.

To view non-count cash activity for a cash drawer or safe, select **Cash Audit** on the device and then view **Cash Activity**.

## Related pages

- [Area overview page with navigation](/instore.md)
- [Previous page: Overview](/instore/use-the-instore-center/overview.md)
- [Next page: Dashboard](/instore/use-the-instore-center/dashboard.md)
- [Search documentation and API specs](/search.md)