Configure Agentic Channels

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Agentic Channels connect a Store in your Project to an AI platform, such as OpenAI, Google, or Stripe Agentic Commerce Suite, so shoppers can discover and buy your products through AI shopping experiences.

Each Agentic Channel links one Store to one AI platform and can enable up to two integration modules, depending on the provider:

ModulePurpose
Product SyncExtracts product data, transforms it with a JSONata template, and pushes it to the platform feed.
Checkout (Google) or Order Import (Stripe Agentic Commerce Suite)Handles the checkout experience or the flow of Orders back into your Project.

You manage Agentic Channels in the Merchant Center. AI Hub is the authoritative reference for provider-specific configuration.

For the full walkthrough, see Manage agentic channels.

Set up an Agentic Channel

Create one Agentic Channel for each Store and platform pair. During setup, you provide general information (channel name and key), the provider and Store, and the settings for each enabled module. Some fields, such as the provider, Store, and channel key, cannot be changed after creation.

For the field-by-field walkthrough, see Create an Agentic Channel.

Product Sync

The Product Sync module extracts your product data, transforms it using a JSONata template, and pushes it to the platform feed. A default JSONata mapping template is pre-loaded for each platform. You can customize it in the data mapping editor if your attribute names differ from the expected feed field names or if you need derived fields. Provider-specific settings, such as the feed schedule, SFTP delivery, and inventory and price updates, differ per platform.

For provider-specific fields, see Configure Product sync. For mapping details, see JSONata data mapping.

Checkout and Order Import

The second module depends on the provider. Google channels use a Checkout module to configure the checkout experience, while Stripe Agentic Commerce Suite channels use an Order Import module to control how Orders placed through the channel flow back into your Project. OpenAI channels do not use this module. After you save the configuration, register the generated endpoint URL with the corresponding AI platform.
For Google checkout, see Configure Checkout. For Stripe order import, see Configure Order import.