How Discounts work and how to create them in the Merchant Center.
To learn more about how Discounts interact, see Pricing and discounts overview.
Product and Cart Discounts can be applied in two ways:
- Relative value: a percentage-based Discount, for example, 20% off on all handbags
- Absolute value: an absolute value Discount, for example, $10 off the total of a Cart
Discount interaction on Carts
At a Project level, you can configure whether Product Discounts and Cart Discounts must interact together. To learn more, see Discount interaction in Carts.
To configure, go to Settings > Project settings and in the Miscellaneous tab, under Promotion Prioritization, select one the following:
- Best Deal - Either cart discounts or product discounts will be applied on units: a Line Item's price will be impacted by only Discount type—either a Product Discount or multiple Cart Discounts.
The Cart total is calculated using the Line Items' prices with both (Product and Cart) Discounts applied separately, and the Discount type that gives the lowest Cart total (best deal) for the customer is selected. - Apply 1 product discount + multiple cart discounts based on ranks: a Line Item price will be impacted by a Product Discount and multiple Cart Discounts.
Create a Discount with the Promotions Agent
You can use the Promotions Agent to create Cart Discounts from a plain-text description.
Discount list search
You can search for Discounts to manage them in your Project by using the Product discount list, Cart discount list or Discount code list. The Discount list search is divided into three sections:
- Discount search: allows you to search for Discounts by entering a valid keyword. Only exact matches are considered.
- Discount list: displays Discounts that match the current search criteria and filters. From here you can access the Discount detail page.
- Search filters: click Filters to display available filters and apply or remove them.
Searchable fields
You can search for Cart Discounts and Product Discounts using the following fields:
- Discount name
- Discount key
You can search for Discount Codes using the following fields:
- Code name
- Code
- Discount group
Search filters
Search filters allow you to narrow down Discount lists based on various filter criteria.
To access the sidebar with a range of filters, click Filters. Each filter has its own interaction mechanism depending on the type of data it filters. You can select either AND or OR to control the behavior of multiple filters, which affects the resulting list.
The following search filters are available:
For performance reasons, the Discount schedule, Date created, Date modified, Created by, Rank, Type, Max code applications, and Max code applications per customer filters are available for Discount lists with less than 300,000 entries.
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Status: filters based on the status of the Discount (activated, deactivated).
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Discount schedule: filters by the scheduled valid date of Discounts using a date range. In addition, it is possible to filter for results where no scheduled date has been specified.
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Date created: filters based on the date (or range of dates) a Discount was created.
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Date modified: filters based on the date (or range of dates) a Discount was last modified.
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Created by: filters based on who created the Discount.
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Rank: filters based on the ranking of a Discount.
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Type: filters based on the effect the Discount will have. For more information, see Cart Discounts or Product Discounts.
Only absolute or relative Product Discounts can be filtered.
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Stacking mode: filters for Discounts that allow or do not allow to be combined with other Discounts.
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Discount code: filters for Discounts that require or do not require a Discount Code.
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Max code applications: filters based on the total number of times that a specific Discount Code can be redeemed.
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Max code applications per customer: filters based on the maximum number of times a Customer can redeem a specific Discount Code.
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Discount target: filters Cart Discounts by the targeted segment of the Cart that will be discounted.
-
Store: filters Cart Discounts by Stores.
The filters available for a Discount vary depending on the type of discount:
| Filter | Product Discount | Cart Discount | Discount Code |
|---|---|---|---|
| Status | ✓ | ✓ | ✓ |
| Discount schedule | ✓ | ✓ | ✓ |
| Date created | ✓ | ✓ | ✓ |
| Date modified | ✓ | ✓ | ✓ |
| Created by | ✓ | ✓ | ✓ |
| Rank | ✓ | ✓ | |
| Type | ✓ | ✓ | |
| Stacking mode | ✓ | ||
| Discount code | ✓ | ||
| Max code applications | ✓ | ||
| Max code applications per customer | ✓ | ||
| Discount target | ✓ | ||
| Store | ✓ |