Information relevant to Requirement 31 (HDS V2.0)

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Business name of the actorRole in the hosting service (Host/processor of the Host)HDS certifiedSecNumCloud 3.2 qualifiedHosting activities in which the actor is involvedAccess to personal health data from countries outside the European Economic Area, by the Host or one of its processors (Requirement No. 29 of the HDS framework)Host or processor subject to a risk of access to personal health data from countries outside the European Economic Area, imposed by the legislation of a third country in breach of EU law (Requirement no 30 of the HDS framework)
commercetoolsHost / ProcessorYesNoActivities 3,4,5Yes. Support teams may have limited access from the US and other third countries not covered by an adequacy decision. Standard Contractual Clauses (SCCs) are in place.No
MongoDBProcessorYesNoActivities 3,4Yes. Technical support may access from the US, UK, Canada, India, Australia, Singapore, etc. See the MongoDB HDS-related publication and the certification status.Yes, USA
Google GCPHostYesNoActivities 1,2,3Yes. Customer support or telemetry data may be processed from countries such as the US. Data hosting location is customer-configurable. See GCP Data Processing and SCC policies. For more transparency regarding the DSCP processing, see the publication by Google.Yes, USA