Documentation

Users

Manage administrators' access to InStore Center environments. You can add, authorize, and update administrators for environments.

InStore Center requires at least one administrator. The first administrator is set up when you receive your environment from commercetools. This user can add and authorize additional administrators for one or more environments.

Administrators with the Invited status cannot sign in yet. This status means an invitation was sent, but the recipient has not completed registration.

Add an administrator

  1. In the InStore Center, select Admin User.
  2. Review the list of administrators. To view or update details, select Edit for an administrator.
  3. Select Add Admin User.
  4. In the User Information pane, enter the following details:
    • Full Name: first and last name of the administrator.
    • Display Name: name shown in InStore Center. Can be a nickname.
    • Email Address: unique, valid email address not used by other users. The invitation is sent to this address.
    • Phone Number: (optional) valid phone number.
    • Preferred Language: select from supported locales.
    • Default Environment: leave blank. Use the Environments pane below.
  5. In the Environments pane, select the Edit icon in the Actions column for the environment. You can only select environments you are authorized to manage.
  6. Assign at least one role to the administrator and select Save.
  7. In the upper pane, select Save Changes.

New administrators receive an invitation and password reset email. After registration, they must use a separate browser or session to sign in to InStore Center.

Authorize an administrator for additional environments

  1. In the InStore Center, select Admin User.
  2. Click the Edit icon in the Actions column for the administrator.
  3. In the Environments pane, click the Edit icon in the Actions column for the environment.
  4. Assign roles for the environment. By default, administrators are added with the Unauthorized role.
  5. Click Save to exit the environment dialog.
  6. In the upper pane, click Save Changes.

Administrator password requirements

Administrators must set a personal password after receiving the invitation email. Passwords must meet the following requirements:

  • Minimum 8 characters

  • At least one number

  • At least one uppercase letter

  • At least one lowercase letter

  • At least one of the following symbols:

    !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~)