Shipping configuration

Shipping configuration in the Merchant Center defines how orders are shipped to customers. Set up Shipping Methods, configure rates for different delivery Zones, and apply shipping rules based on Cart criteria.

Access shipping configuration

1. Select Settings from the main menu.
2. Select the Project settings tab.
3. Select the Shipping methods tab.

The Shipping methods page displays a table of all configured Shipping Methods with:

• Shipping method name
• Tax Category
• Delivery Zones
• Active status
• Dates created and modified

View and configure Shipping Methods

Each shipping method defines how customers' orders are shipped, the costs involved, and the zones where the method applies. To view or modify a shipping method:

1. On the Shipping methods page, click the shipping method you want to configure.
2. The edit dialog opens with multiple sections:
   • General information: Name, description, Tax Category
   • Shipping settings: Cart selection rules (predicate)
   • Custom Fields: Additional data fields
   • Shipping method zones: Delivery Zones and rates

General information

Configure the basic properties of a shipping method:

• Default Name (required): the primary name displayed for this shipping method
• Localized names: multi-language versions of the shipping method name
• Description: multi-language descriptions explaining the method
• Tax category (required): the Tax Category applied to shipping costs
• Key: unique identifier for the shipping method
• Predicate (required): defines which Carts use this shipping method:
  • Select Apply to all carts to make this method available for all orders
  • Select Apply to specific carts to define custom rules (for example, only orders over a certain amount)

Shipping settings

This section shows store-level restrictions and other configuration options. You can limit the shipping method to specific Stores if your Project operates multiple locations with different shipping capabilities.

Configure delivery Zones and rates

Delivery zones organize your shipping rates by geographic location and currency. Each zone can have multiple currency-specific rates.

View Zone details

1. In the edit dialog, scroll to the Shipping method zones section.
2. Each configured zone displays:
   • Zone name (for example, "EU and UK," "USA")
   • Shipping rate type (for example, "Fixed shipping rate")
   • Currency-specific rates with thresholds

Add or modify rates

Within each zone, configure currency-specific shipping rates:

1. Locate the zone where you want to modify the rate.
2. For each currency in the zone, enter or edit:
   • Rate: the base shipping cost (for example, "750.00")
   • Free above (optional): Cart total amount above which shipping is free
3. To add a new currency rate, click Add currency-specific shipping rate.
4. To remove a rate, click the remove button next to the rate.

Add a new delivery Zone

To create an additional delivery zone:

1. In the Shipping method zones section, click Add zone.
2. Select the zone you want to add. For example, "Asia" or "Latin America."
3. Enter currency-specific rates for that zone.
4. Save your changes.

Remove a delivery Zone

To delete a zone:

1. In the Shipping method zones section, locate the zone.
2. Click the remove button next to the zone.
3. Confirm the deletion.

Create a Shipping Method

To add a new shipping method:

1. On the Shipping methods page, click Add shipping method.
2. Optional: In the Status drop-down at the top of the page, select the status of the shipping method.
3. In the General information section, enter the following:
   • For Default Name, enter the name customers see.
   • Optional: Enter Localized names and a Description.
   • For Tax category, select the Tax Category for shipping.
   • Optional: For Key, enter a unique identifier.
   • For Predicate, select Apply to all carts or Apply to specific carts. To switch between the visual editor and the text editor for the predicate, click Switch UI view mode or Switch text view mode.
   • Optional: To use this method when no other shipping method matches the cart, select Set as default.
4. Optional: In the Shipping settings section, select the Stores to restrict the shipping method to.
5. Add shipping zones and rates for each geographic region where this method applies.
6. Click Create shipping method.

Set a default Shipping Method

The default shipping method is used when no other shipping method matches the cart criteria. Only one shipping method can be the default.

1. On the Shipping methods page, click the shipping method.
2. Click Set as default shipping method.

Change Shipping Method status

1. On the Shipping methods page, click the shipping method.
2. In the Status drop-down at the top of the page, select the status.

Delete a Shipping Method

1. On the Shipping methods page, click the shipping method.
2. Click Delete shipping method and confirm the deletion.

Search Shipping Methods

1. In the Search by Shipping method name, Tax category or Zone field, enter a search value.
2. Optional: To sort the table, click the Active, Date created, or Date modified column header.

Shipping rate control types

The Project's shipping rate configuration determines which rate types are available:

• Fixed Rate: one rate per currency per shipping method.
• Tiered Rates (if enabled): multiple rates based on Cart criteria:
  • Cart Value: rates determined by the total Cart amount
  • Cart Classification: rates determined by a string category. For example, "standard," "express," or "overnight."
  • Cart Score: rates determined by a numeric scoring system

Contact your system administrator to change the shipping rate control type for your Project.